Virtual Customer Training

Reliable virtual training software, lab environments and services to help training departments deliver virtual IT training.
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Background

Now that your sales team has sold your technology, customers need to be trained so they can be productive with it. That’s where ReadyTech’s virtual training software comes in. We provide the most reliable training delivery software in the industry, ensuring that your technology courses are delivered when needed. Our software is also backed by a dedicated IT and support team that work around the clock to ensure your training department can focus on your most important task: providing engaging and effective IT training.
Learn why students like virtual training more than in-person training

Training Benefits

ReadyTech is used for IT training because our virtual training software:
Lower your training delivery costs

Access to ReadyTech’s suite of training features

Our virtual classroom is designed specifically for training and has features you will not find in other training tools. These features include Thumbnail View, Screen Sharing, Public and Private Chat, Engagement Monitor, Assistant Instructors, Help Queue, Follow-up List, Materials Management and add-on products like STEP.
ReadyTech Features Guide

ReadyTech enables seamless global training

Training Benefits

ReadyTech enables seamless global training ReadyTech has multiple data centers strategically located in the United States, Europe and Asia with 24/7/365 monitoring. Prior to each class, we identify where instructors and students are located and deploy hardware or cloud resources at the optimal data center for fast, reliable training delivery. All of our training solutions are compatible with Chrome, Firefox, Safari, Internet Explorer and Opera, enabling you to offer training anywhere in the world. No software downloads or plugins required.

Additional Benefits

Online training removes travel expenses, lowering training delivery costs. In fact, the average training department can save 30 to 70% by switching from in-person to virtual training. To compare in person training vs. online training costs, check out our savings calculator.

Trained customers require less hand-holding, which lowers customer support costs.

Trained customers are more likely to be long-term customers and upgrade to higher product versions, increasing customer ROI.

Educated customers grasp your products’ value faster, leading to shorter sales cycles.

Online training increases your training department’s reach.

Additional Resources

Blog

Get the latest updates, news and tools for training professionals. subscribe to our monthly newsletter and stay up to date on all things training.

Infographics

Gain insight and learn tips and tricks that will help you understand the benefits virtual training can have on your business.

eBooks

Is your training department ready for virtual instructor-led training (VILT)? How do you know if you’re ready for VILT? This interactive eBook includes 12 questions that will help you determine your organization’s virtual training readiness, give you tips if you’re not quite ready, and help you manage the transition to virtual training.

Case Studies

Get real world examples of how ReadyTech can help your company deliver simple, secure and engaging training? Our case studies were created to do just that.

Examples of our work

Esri

Geographic Info Systems

Esri meets growing training demand across the globe with ReadyTech training solutions.

Johnson Controls

HVAC Control Systems

Johnson Controls partners with ReadyTech to deliver highly customized, complex training labs.

Shoptech

Manufacturing Software

ReadyTech helps Shoptech transition from face-to-face training to virtual classroom.