Virtual Customer Training
Background
Now that your sales team has sold your technology, customers need to be trained so they can be productive with it. That’s where ReadyTech’s virtual training software comes in. We provide the most reliable training delivery software in the industry, ensuring that your technology courses are delivered when needed. Our software is also backed by a dedicated IT and support team that work around the clock to ensure your training department can focus on your most important task: providing engaging and effective IT training.
Training Benefits
- Shortens the time-to-value experienced by your customers
- Helps your customers see an ROI from your product faster
- Lowers the demand on your customer service department
- Enables training departments to reach a bigger population
- Increases cross-selling and deep-selling opportunities
- Lowers training delivery costs
Access to ReadyTech’s suite of training features
ReadyTech enables seamless global training
Additional Benefits
Online Training removes travel expenses, lowering training delivery costs. In fact, the average training department can save 30 to 70% by switching from in-person to virtual training. To compare in persraining costs, check out our saon training vs. online tvings calculator.
Trained customers require less hand-holding, which lowers customer support costs.
Trained customers are more likely to be long-term customers and upgrade to higher product versions, increasing customer ROI.
Educated customers grasp your products’ value faster, leading to shorter sales cycles.
Online Training increases your training department’s reach.
Additional Resources
24/7 Live Support
Case Study
Documentum, is the leading provider of enterprise content management solutions serving more than 2,500 of the world’s largest companies across 50 different countries. With a single platform, Documentum enables users to collaboratively create, manage, deliver, and archive business content including documents, discussions, e-mail, web pages, records and rich media.
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