SOLUTIONS · STEP

STEP: Surveys, Tasks, Exams, and Polls for Virtual Training

Whether you're looking to build engaging surveys, intricate tasks, comprehensive exams, or interactive polls, STEP equips you with a complete set of tools to enhance the learning experience.

Trusted by teams at

ReadyTech provides extremely user-friendly, browser-based virtual machines for our exam takers. The admin console is very easy to use for manually setting up classes or labs.

Okta

Tommy Wu

G2 review

5M+
Learners served
99.9%
Platform uptime
8M+
Labs delivered
30+
Years in business
Content Types

Bring your training to life with dynamic content

STEP breathes life into stale training materials. Excellent training engages users in a variety of ways. Paging through endless PowerPoints and static PDFs doesn't cut it these days. With STEP, you can break up the monotony by adding engaging, dynamic content to your training.

Feedback

Surveys for feedback

You probably ask participants to complete a post-training evaluation.

  • While collecting such feedback after a course is important, STEP allows you to collect feedback and gather opinions before, during, and after class.
  • Before class, it's good practice to ask participants about their background and expectations for the training. You can use that information to provide a better training experience.
  • During the course, collect and discuss feedback to create unified collaboration and participation.
  • And, of course, collect the all-important post-course feedback using STEP's sophisticated survey features.
Survey
How confident are you with the new workflow?
★★★★☆
Very confident
Somewhat confident
Need more practice
Guided Practice

Tasks for guided practice

If your training includes hands-on labs, you are probably providing static instructions with PDF documents.

  • Static instructions don't work well for a diverse audience. If you don't provide enough detail, some people struggle. If you provide too much detail, others will find it unnecessary and lose interest.
  • STEP instructions allow each user to determine how much detail he or she sees.
  • STEP also allows you to track when each step in a task is completed so you know exactly how well the instructions work. You can't do that with a PDF.
  • You also have the option to include sounds, images, and videos to keep your instructions as engaging as possible.
Task
Lab taskStep 3 of 6
Connect to the lab environment
Configure the network interface
Deploy the application
Assessment

Exams for assessment

How do you currently evaluate participant understanding and retention during a course?

  • With STEP, you can easily build interactive quizzes and tests to gauge how participants are learning.
  • A short quiz at the end of a lecture can help to reinforce the concepts and create a sense of value in the course.
  • Of course, with STEP, you aren't limited to boring fill-in-the-blank or multiple-choice questions.
  • Adding audio, videos, and unique question types will help you create engaging questionnaires.
Exam
Question 4 of 1002:14
Which command lists active services?
ps aux
systemctl list-units
ls -al
Live Engagement

Polls for live engagement

STEP polls allow you to easily gauge group opinion on a specific topic.

  • When users respond, they instantly see the cumulative results.
  • Polls can be a great way to break up a long lecture and quickly check how participants are doing.
  • Since only cumulative results are shown, you can ask questions about your student's experience and background without concern of embarrassing anyone.
  • As with all STEP content, you aren't limited to a simple question. Include rich media elements like video and sound to make polls more fun and increase the likelihood that users will respond.
Live poll
Which topic should we cover next?
Networking62%
Security28%
Storage10%
Accountability

Checklists for accountability

STEP checklists are useful in many ways.

  • Use them to create a list of rules that a user must acknowledge before doing a certification exam.
  • Or create a list of things that must be arranged before a customer on-site training.
  • Improve accountability by creating a record of who did what and when.
  • Checklists are completely configurable, so you can decide which items have to be individually acknowledged and can even require them to be initialed.
Checklist
Pre-certification checklist
Read and accept the exam rules
Verify your identity
Agree to the code of conduct
Confirm your workstation is ready
Features

Everything you need to build engaging content

STEP assessment and certificate results shown alongside a training session

Build your content

Rich Content

Create content that includes rich text, images, sound, and videos.

Templates

Build surveys quickly using a pre-defined template.

Themes and Layout

Customize content by applying themes and layout changes.

Sophisticated Logic

Create content that responds to user input.

Pools

Create reusable pools of questions that can be added to any type of content.

Translation

Translate content into multiple languages.

Publish and collaborate

Publication Types

Publish content in many different ways and formats.

Team Collaboration

Share and collaborate with multiple users in the same account.

Versioning

Maintain multiple versions of the content.

Content Reviews

Get content easily reviewed by peers using the Publish for Review feature.

Invites and Notifications

Invite people to use particular content and get notified whenever someone responds.

ReadyTech Integration

Benefit from a tight integration with ReadyTech's instructor-led and self-paced solutions.

Collect and analyze responses

Responder Information

Collect detailed, cross-content information about responders.

Response Analytics

Perform advanced analysis on the responses received.

Customized Reports

Create custom reports using response and responder information.

Work Flow

Create, publish, and analyze

01

Create

Creating content in STEP is easy. Import existing material or develop new ideas from scratch. In either case, take advantage of STEP's rich-content elements. Once you're finished, preview your content to see how it will appear once it's published.

02

Publish

When you publish, STEP supports different publication formats, including a standard web URL, a website button or popup window, an embedded object, and a publish-to-ReadyTech option. When you publish with STEP, you have full control over who gets to access the content, when, and how many times a person can respond, among other variables.

03

Analyze

View the details of each response, with access to detailed analytics such as how long a user took to respond and how many times they changed an answer. Generate statistics for arbitrary groups of responses, then turn that data into a customized report to send to interested parties.

Translation

Available in 14 languages

We can speak your students' language. Translate STEP content into multiple languages and reach every learner in the language they know best.

English
Spanish
French
German
Italian
Portuguese
Dutch
Japanese
Chinese
Korean
Russian
Arabic
Polish
Turkish

STEP pricing

Choose your response volume.

Compare four plans for surveys, tasks, exams and polls.

Billing period

Monthly billing. All prices shown in USD.

Plan 1

100responses per month

$79 / month

$79 USD billed monthly

  • Surveys, tasks, exams and polls
  • Response analytics
  • $0.99 per additional response
Start free trial

Plan 2

400responses per month

$199 / month

$199 USD billed monthly

  • Surveys, tasks, exams and polls
  • Response analytics
  • $0.67 per additional response
Start free trial

Plan 3

1,000responses per month

$399 / month

$399 USD billed monthly

  • Surveys, tasks, exams and polls
  • Response analytics
  • $0.53 per additional response
Start free trial

Plan 4

2,000responses per month

$539 / month

$539 USD billed monthly

  • Surveys, tasks, exams and polls
  • Response analytics
  • $0.37 per additional response
Start free trial

Prices in US dollars. Annual billing shows the monthly equivalent alongside the full yearly payment.

Live support

24/7 Live Support

Successful training delivery solutions don't stop at great technology and reasonable pricing. That's why we provide complimentary 24/7 live support to our customers, instructors, and students. So, no matter where you are teaching or when your students are accessing their labs, ReadyTech's 24/7 live support is always available.

Explore live support
Support specialists using headsets to guide customers through browser-based technical labs.

Support gets back to my emails in minutes and the chat support is less than a minute.

InterSystems

Joseph Kambourakis

5 out of 5 · G2

ReadyTech awards · Fall 2026

G2 Fall 2026 Leader, Virtual IT Labs, EnterpriseG2 Fall 2026 Best Estimated ROI, Virtual IT Labs, EnterpriseG2 Fall 2026 Best Support, Virtual IT Labs, Small Business

Customer stories

Training programs that deliver.

See how customers use ReadyTech to deliver and manage hands-on training.

Illustrative oil and gas facility with pressure gauges, a valve wheel and a rugged tablet showing operations data.

Baker Hughes

2,000+

employees trained across 7 countries

Baker Hughes delivered online training to more than 2,000 employees across seven countries to meet a Sarbanes-Oxley deadline.

Read the Baker Hughes Story
Illustrative network switch rack with cabled ports linked to a map of connected cloud and branch sites.

HPE Aruba Networking

The Silver Peak training program, now part of HPE Aruba Networking, replaced manual voucher requests with self-service access so learners could start when ready.

Read the HPE Aruba Story
Illustration of OpenText Documentum enterprise content training

OpenText Documentum

8,000+

learners trained across 50 countries

Documentum standardized on ReadyTech so its hands-on labs run the same for every learner, with lab setup handled centrally.

Read the Documentum Story
Why Teams Trust ReadyTech

Users love us

What instructors and training teams say about ReadyTech.

4.5/5

Based on 233 reviews on G2

★★★★★
5.0 / 5 on G2
“Remote adult-learning environments can be challenging. With the ease of using the product along with other video-streaming services, the product itself enables a remote classroom to easily be followable for my students.”
Reviewed on G2
★★★★☆
4.0 / 5 on G2
“The ability to have diverse classes easily and provide students with their own system to use in class.”
Reviewed on G2
★★★★☆
4.0 / 5 on G2
“It was good to have the possibility to access the virtual machines for labs using a browser or RDP connection. Sometimes it happens that companies have firewall restrictions and having access from web browsers with good quality in terms of control and responsiveness is great.”
Reviewed on G2
Customer experiences, in their own words.

Get started

Bring engaging, dynamic content into every class

Get a demo to see STEP and the ReadyTech platform in action, or request a 30-day free trial to run a class of your own.