Epicor
300%
increase in students trained, 2011–2016
Epicor moved beyond WebEx to combine hosted hands-on labs, class management and instructor screen visibility in ReadyTech.
Read the Epicor WebEx StoryPLATFORM · LAB OVERVIEW
Lab Overview: Real-Time Instructor Insight and Lab Control
Lab Overview helps instructors see what is happening inside learner labs, take control and share screens to keep learners engaged and on track.
4.5/5 on G2233 customer reviews
ISO 27001Information security
G2 Best Estimated ROI
ISO 27001Information securityG2 Best Estimated ROIVirtual IT Labs · Enterprise · Fall 2026
Trusted by teams at
Our customers and trainers greatly appreciate the enhanced oversight and seamless communication this feature enables
Luigi Marra
THE TOOL GAP
Generic meeting tools were not meant to run live hands-on labs.
Generic meeting tools are useful for video, chat, and screen sharing. But when learners move into Virtual IT Labs, instructors need more than a meeting tool.
They need to see who is working, who is stuck, and who has gone quiet. They also need a way to step in without asking for screen shares, opening another tool, or slowing down the whole class.
ReadyTech Lab Overview gives instructors one view of learner labs, plus the controls to take action when help is needed.
During live hands-on training
ReadyTech Lab OverviewRECOMMENDED
Generic meeting tools
Seeing learner labs
Instructors see learner labs in one view.
Learners share screens one at a time.
Spotting who needs help
Inactivity and progress signals show who may be stuck.
Instructors wait for learners to speak up.
Helping a learner
Instructors can take or share control inside the lab.
Requires screen share, chat, or another tool.
Fixing system issues
Instructors can reset labs, reboot environments, or transfer files.
Not available.
Keeping class moving
Instructors privately support one learner while the rest keep working.
One issue can interrupt everyone.
Instructor Intervention
See the problem. Take control of the lab. Keep class moving.
Lab Overview brings the physical classroom walkaround to the instructor’s screen. Instructors can see learner lab activity, identify who needs help, and take control of the right lab without turning one learner’s issue into a class-wide delay, with clunky screen sharing features you find in meeting tools.
See what is happening
- Learner lab thumbnailsView active learner labs from one instructor view. No more guessing.
- Inactivity monitoringGet alerted when learners go quiet, finish early, or fall behind.
- Lab timers and progress signalsKeep exercises on pace and understand where learners are in the lab.
zZZ
zZZ
zZZ
Student progress
Maya R.
Finished
Jason W.
04:12
Lisa M.
11:38
Marcus T.
Finished
Priya N.
07:50
lab-config.zip0%
Rebooting environment…
Take control when help is needed
- Take or share controlStep into a learner’s lab and guide them through the issue.
- Transfer filesSend fixes, retrieve logs, or move course materials in and out of labs.
- Share any lab screenShow an instructor or any learner’s screen for ad-hoc teachable moments.
- Reset or reboot environmentsRecover broken labs without stopping the whole session.
What changes for instructors?
Instructors spend less time asking “Can you share your screen?” and more time helping learners move forward. Save time, frustration, and improve learners’ educational outcomes.
No more blind spots
Instructors know what is happening inside learner labs.
Faster learner support
Help starts without waiting on screen-share requests or tool switching.
Better class momentum
One stuck learner does not have to interrupt everyone.
Feel more connected
Lab visibility and control help instructors feel more connected with the learners.
ALL LAB HOSTING MODELS
One instructor view across any type of lab setup.
Different programs need different lab setups. Some use cloud provider hosted labs. Others use in-house infrastructure, local machines, ReadyTech-hosted labs, or custom hardware. Lab Overview gives instructors a consistent live view regardless of the lab delivery model, so they can monitor learner activity, spot inactivity, transfer files, and step in when help is needed.
AWS · Azure · GCP · Oracle CloudOn your infrastructureFully managedBare metal hardware
Cloud Provider-Hosted
Your AWS, Azure, GCP, or Oracle Cloud account, orchestrated by Axis. Schedule, provision, control regions, trim spend.
See cloud-hosted →In-House Labs
Turn your on-premise compute resources into virtual training labs.
See In-House labs →ReadyTech-Hosted
The perfect balance between performance and price.
See ReadyTech hosted labs →ReadyTech Bare Metal
Powerful bare metal servers, an ideal solution for running hypervisor, ESXi, or Hyper-V.
See ReadyTech hardware labs →PLATFORM CLARITY
Lab Overview, Lab Management, and Virtual Classroom: who does what.
ReadyTech connects the pieces of hands-on training delivery, but each capability has a different job.
YOU ARE HERE
Lab Management
Schedule, provision, and manage training labs across your hosting environments.
Explore Lab Management
YOU ARE HERE
Lab Overview
See learner labs in real time and take or share control when someone needs help.
Explore Lab Overview
YOU ARE HERE
Virtual Classroom
Bring presentations, conversation, and learner participation together for live training.
Explore Virtual ClassroomCustomer stories
Hands-on training, in practice.
See how customers use ReadyTech to deliver and manage hands-on training.
Informatica
230%
growth in online classes, 2006–2014
Informatica selected ReadyTech for reliable customer training and grew its online classes by 230% between 2006 and 2014.
Read the Informatica Story
Johnson Controls
83%
reduction in training costs
Johnson Controls moved hands-on Metasys training online, reducing travel, shipping and facility costs.
Read the Johnson Controls Story
Why Teams Trust ReadyTech
Users love us
What instructors and training teams say about ReadyTech.
★★★★
Based on 233 reviews on G2
★★★★★
5.0 / 5 on G2
“The ability to see each student's lab while they work and take control to help them when needed.”
Cisco
Reviewed on G2
★★★★★
5.0 / 5 on G2
“The ability to view all participants' desktop environments in a single window.”
Reviewed on G2
★★★★★
5.0 / 5 on G2
“The lab solution permits an instructor to "look over the shoulders" of participants and help them with their exercises. If there's ever an issue, RT is very fast and finds a solution within a few minutes.”
Reviewed on G2
Customer experiences, in their own words.
Learn about Lab Overview
Lab Overview FAQ.
Answers to common questions about monitoring, controlling, and supporting learner labs during live hands-on training.
Is Lab Overview lab monitoring software?
Partly. Lab monitoring software lets an instructor watch learner lab activity and spot who is inactive or behind. Lab Overview does that and adds control: an instructor can open a learner's lab, take or share control, transfer files, reset or reboot the environment, and keep the class moving. Insight and control together are what make it useful during a live session.
How do instructors monitor learner labs during live training?
Instructors use Lab Overview to see learner lab activity, spot inactivity, check progress, and identify who may need help during live hands-on training.
How does Lab Overview help when a learner gets stuck?
An instructor can open the learner's lab, take or share control, transfer files, reset or reboot the environment, and help the learner without stopping the rest of the class.
How is Lab Overview different from a meeting tool?
Meeting tools are built for video, chat, and screen sharing. Lab Overview is built for live Virtual IT Labs, where instructors need to see learner lab environments and act inside them.
Is Lab Overview the same as Lab Management?
No. Lab Management handles scheduling, provisioning, templates, access, and teardown before and between sessions. Lab Overview is the live instructor view during training.
What support does ReadyTech provide during live training?
ReadyTech provides live support, 24 hours a day, every day of the year for customers, instructors, and learners running live hands-on training across schedules and time zones.
Lab Overview
See Lab Overview in a live training demo.
Give instructors the visibility and control they need to run better Virtual IT Labs. Get a demo to see how Lab Overview helps your team monitor learner labs, support students faster, and keep hands-on training moving, or request a 30-day free trial to run a class of your own.
