Woman delivering virtual customer training with ReadyTech Lab Overview on a laptop and a matching CRM practice lab on a second monitor, against pale blue and teal abstract waves.
SOLUTIONS · VIRTUAL CUSTOMER TRAINING

Virtual Customer Training

Help customers learn your software through live virtual instruction and hands-on practice in browser-based labs, wherever they work.

Trusted by teams at

The ability to have VMs that a client can use with only a web browser is incredible. The tools available to monitor student machines, transfer files, etc. are all great.

Quadient

Robbie Lanoue

5 out of 5 · G2

5M+
Learners served
99.9%
Platform uptime
8M+
Labs delivered
30+
Years in business
Why It Matters

Virtual Customer Training

Now that your sales team has sold your technology, customers need to be trained so they can be productive with it. That's where ReadyTech's virtual training software comes in. We provide the most reliable training delivery software in the industry, ensuring that your technology courses are delivered when needed. Our software is also backed by a dedicated IT and support team that work around the clock to ensure your training department can focus on your most important task: providing engaging and effective IT training.

Instructor training a customer with ReadyTech Lab Overview on the large monitor and Virtual Classroom presentation and timeline on the laptop.
Reliable delivery24/7 support team
Training Benefits

Why teams choose ReadyTech for IT training

ReadyTech is used for IT training because our virtual training software:

Shorter time-to-value

Shortens the time-to-value experienced by your customers.

Faster ROI

Helps your customers see an ROI from your product faster.

Less support demand

Lowers the demand on your customer service department.

Bigger reach

Enables training departments to reach a bigger population.

More cross-sell

Increases cross-selling and deep-selling opportunities.

Lower delivery costs

Lowers training delivery costs.

Built for Training

Access to ReadyTech's suite of training features

Our virtual classroom is designed specifically for training and has features you will not find in other training tools. These features include Thumbnail View, Screen Sharing, Public and Private Chat, Engagement Monitor, Assistant Instructors, Help Queue, Follow-up List, Materials Management and add-on products like STEP.

Blue world map with detailed teal and orange server racks and network connections illustrating global training delivery. Locations are conceptual.
Global Delivery

ReadyTech enables global training at scale

ReadyTech has multiple data centers strategically located in the United States, Europe and Asia with 24/7/365 monitoring. Prior to each class, we identify where instructors and students are located and deploy hardware or cloud resources at the optimal data center for fast, reliable training delivery. All of our training solutions are compatible with Chrome, Firefox, Safari, Internet Explorer and Opera, enabling you to offer training anywhere in the world. No software downloads or plugins required.

More Capabilities

Additional Benefits

Lower training costs

Cut travel, shipping, and facility costs by moving hands-on training online. Johnson Controls cut training delivery costs 83% with ReadyTech.

Lower support costs

Trained customers require less hand-holding, which lowers customer support costs.

Higher customer ROI

Trained customers are more likely to be long-term customers and upgrade to higher product versions, increasing customer ROI.

Shorter sales cycles

Educated customers grasp your products' value faster, leading to shorter sales cycles.

Greater reach

Online Training increases your training department's reach.

Live support

24/7 Live Support

Successful training delivery solutions don't stop at great technology and reasonable pricing. That's why we provide complimentary 24/7 live support to our customers, instructors, and students. So, no matter where you are teaching or when your students are accessing their labs, ReadyTech's 24/7 live support is always available.

Explore live support
Support specialists using headsets to guide customers through browser-based technical labs.

Support gets back to my emails in minutes and the chat support is less than a minute.

InterSystems

Joseph Kambourakis

5 out of 5 · G2

ReadyTech awards · Fall 2026

G2 Fall 2026 Leader, Virtual IT Labs, EnterpriseG2 Fall 2026 Best Estimated ROI, Virtual IT Labs, EnterpriseG2 Fall 2026 Best Support, Virtual IT Labs, Small Business
Customer outcomes

Real teams. Real results.

See how training teams put ReadyTech to work.

Customer story

Onboarding customers with hands-on training.

Informatica runs its global customer onboarding training on ReadyTech. Its case study describes the growth of its online training program.

Informatica

230%

growth in online classes, 2006–2014

Read Informatica's Case Study
Illustration of secure cloud data integration flowing to analytics dashboards.
Why Teams Trust ReadyTech

Users love us

What instructors and training teams say about ReadyTech.

4.5/5

Based on 233 reviews on G2

★★★★★
5.0 / 5 on G2
“The platform is easy to use for instructors and students. After receiving the login codes, it's just a couple of clicks, and your class is on its way. Support, when rarely needed, is right on top of correcting the issue.”
Reviewed on G2
★★★★★
5.0 / 5 on G2
“Our typical 3D CAD training classes use the instructor-led portal.”
Reviewed on G2
★★★★★
5.0 / 5 on G2
“I do not have to worry about setting up a test system of my own when I can simply use ReadyTech which is an awesome benefit.”
Reviewed on G2
Customer experiences, in their own words.

Get started

Deliver hands-on virtual training with more control and less complexity

See how ReadyTech brings live instruction, hands-on labs, self-paced learning, many lab hosting options, instructor control, and live support, 24 hours a day, every day of the year into one connected training platform. Get a demo to see ReadyTech in action, or request a 30-day free trial to run a class of your own.