From a loft space in Oakland, California, we managed a team of technical instructors based around the US and Europe. This team traveled the globe teaching classes for some of the largest IT companies in the world. After a decade of being road warriors, we experienced first-hand the many IT challenges associated with IT training – labs not working, training materials missing, set-up and configuration issues. Too much time and money was being lost trying to fix these problems. We knew there had to be a better way.
Hosted Training: Built for Instructors by Instructors
It was 2002 when we started thinking about what, if anything, could be done remotely. At first, we concentrated on the most problematic part, which were the lab environments. In these early days, virtualization wasn’t quite ready for prime time so we focused on building a hardware based lab solution. It was during that time that our mantra, “worldwide performance and stability,” was established. We knew if we could achieve that, our solution would work.
In 2003, we launched, and it was an immediate success with customers. As virtualization technologies matured and cloud services started to develop (AWS launched in 2006), we added cloud hosting to our solution. More importantly, we began to think beyond the lab and are now building an array of tools to help instructors deliver great training and keep students engaged. We are no longer in that small loft. We are headquartered in Uptown Oakland with international offices in the Netherlands and data centers in California, Singapore and Amsterdam. While we have been tempted into other markets, we have made the decision to stay firmly focused where our passion is, the training business.
Our goal is to build solutions that continue to solve real world training delivery problems, e.g. how does the instructor know when and if remote students have successfully completed all the labs? Or how can a single instructor handle questions from a class of 30 or 40 students? Every time we approach a problem we think about it from the point of view of the instructor, student, and training manager. Then we design the best solution technically possible.
That’s our story. So if you are looking for a training delivery solution that has layer after layer of deeply thought out features designed specifically for training, you are in the right place.
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24/7 Live Support
Successful training delivery solutions don’t stop at great technology and reasonable pricing. That’s why we provide complimentary 24/7 live support to all of our customers, instructors and students. So no matter where you are teaching or what time your students are accessing their labs, ReadyTech 24/7 live support is always available.