Developing Virtual Learning for a Workplace Melting Pot

Plan virtual learning for a multigenerational workforce

People arrive at training with different experience, expectations, and levels of confidence with technology. A course may need to make room for independent practice, clear instruction, discussion, and timely feedback.

This free, 11-page eBook explores virtual learning through the lens of three generations: Baby Boomers, Generation X, and Millennials. It connects the guide's discussion of workplace preferences with examples of activities and support to consider when planning a course.

Training ideas covered in the guide

• Make the purpose clear: explain how the course relates to learners' work and what they will be able to do.
• Combine instruction and practice: include demonstrations, realistic assignments, and opportunities to try new skills.
• Offer different ways to participate: consider individual exercises, team activities, peer discussion, and mentoring.
• Set expectations: provide clear instructions, explain how the class will run, and make feedback part of the experience.
• Use hands-on labs: give learners a place to apply software skills in a practical exercise.

Use the ideas to understand your own learners

This guide is for instructors, instructional designers, and training teams planning courses for people with varied backgrounds. Treat the generational discussion as a starting point for questions about your audience, rather than assuming every person in an age group learns the same way.

Explore virtual classroom tools for discussion and live instruction, and virtual IT labs for practical exercises. For more delivery ideas, read eight virtual training mistakes to avoid.