7 Metrics Every Training Manager Should Track

Choose training metrics that help you improve the program

Attendance and course completion tell you part of the story. Training managers also need to understand what learners remember, how they apply new skills, what delivery costs, and where the experience needs improvement.

This free, nine-page eBook introduces seven training metrics and describes ways to track them. Use it to plan which questions your reporting should answer before you choose a dashboard or collect another set of numbers.

The seven training metrics covered

1. Learner engagement: review participation, discussions, quiz activity, and feedback alongside attendance.
2. Knowledge retention: use assessments and follow-up checks to understand what learners remember over time.
3. Training ROI: compare program costs with the business outcomes you set out to measure.
4. Employee performance: compare relevant work measures before and after training.
5. Learning path completion: identify where learners finish, stop, or need additional support.
6. Training efficiency: review time to completion, cost per learner, and resource use.
7. Learner satisfaction: gather surveys, interviews, and course feedback to understand the experience.

Build a useful measurement plan

This guide is for training managers and learning and development teams choosing measures for a program review or stakeholder report. Start with the outcomes that matter to your organization, record a baseline where appropriate, and select measures you can track consistently.

Explore surveys, tasks, exams, and polls for learner feedback and assessment, or see self-paced training. Pair your measurement plan with eight virtual training mistakes to avoid when deciding what to improve.