Deliver your next virtual training session with confidence. Relying on ReadyTech’s industry-known Support Team ensures student connectivity, on-time launch and smooth learning experiences — each and every time.
To get answers to your support questions, complete the following form or you can contact us at firstname.lastname@example.org.
ReadyTech provides 24/7/365 support to your training department’s entire ecosystem of students, IT staff and partners
Support Services Included
- Help both students and instructors test their connection to virtual training labs.
- Ensure both students and instructors can begin sessions.
- Assist students and instructors with issues relating to connectivity or performance of virtual training labs.
- Provide support for course materials hosted in ReadyTech portals.
- Provide support for ReadyTech’s audio feature.
- Provide support for the ReadyTech Admin Portal.
- Provide support for all ReadyTech solutions and tools.
- Deploy and perform quality-assurance check on all virtual training labs prior to class start.
Global University Delivery Manager, Informatica
Training Environment Setup
- Manage the conversion of locally developed lab environments to either the ReadyTech cloud or ReadyTech hardware.
- Build basic environments to customer specifications for virtual training lab development.
- Provide consultation and best practices regarding setting up training environments.
- Provide consultation and best practices regarding moving virtual training environments to ReadyTech.
Senior Technical Instructor, EMC2