Instructor-Led Solution Tools & Features

Virtual Classroom

Demo View

Instructors can share their desktop or any student desktop with some or all of the students, or allow a student to demo their desktop to the class.

Engagement Monitor

Know when students are paying attention during your presentations and participating in lab exercises.


Instructors can send a pop-up message to all or selected students. An easy tool to let students know, for example, when there is a break or just a quick FYI that you want them to acknowledge.

Public Chat

Students and instructors can access the public chat area for classroom wide discussions and updates.

Private Chat

Students can have one-on-one conversations with instructors or chat with other students. The instructor can control whether private chats can be held in their class.

Dynamic Messages

Create message templates that include variables like lecture start times, timers, and event information and share them repeatedly without having to recreate the message body.

Presentation Management

Store and maintain your entire curriculum of slides, polls, whiteboards, and documents to get your class started in no time.

Group Management

Break out a class into smaller groups, allowing students to collaborate on case studies and lab exercises, resolve a challenge, and then present their group findings to the entire class.


In addition to drawing and writing, use the whiteboard to communicate flowcharts, process maps, IT configurations, or network architectures to students. Besides the included technology image library that can be used to draw things like network topologies, you can also upload your own images.


The audio included in ReadyTech requires very little bandwidth and is specifically developed with training in mind. With three audio modes, instructors are in full control on how they want to handle audio in the class. Audio can be recorded for playback so students can catch up if they arrive late to a class. Students can also replay a whole module or a section of it whenever they want.

Follow-Up Lists

Create tasks, lists and reminders to do later. Instructors typically use this to track student questions that require more research after class.

Help Queue

Students can request help any time. The queue allows instructors to keep track of which students need help, how long they’ve been waiting, and prioritize assistance.

Drawing Layer

Draw on slides or your shared desktop.

Lab Management

Thumbnail View

In thumbnail view, instructors can see all of the students’ desktops simultaneously and know who is doing what and where they are in the lab exercise.

Shadow/Control View

Instructors can take control of a student’s system with options to collaborate, lockout a student’s mouse and keyboard, or blank the student’s screen. Blanking the student’s screen is useful if the instructor is fixing the lab or entering information not to be shared with the student.

System Control

Restart, shutdown, and access control options on individual student systems or all student systems simultaneously.

Live View

Instructors can watch a single student in real-time and full screen as the student works on their lab.

Block Access

Prevent students from accessing the lab between class hours.

Inactivity Monitor

Indicates when students are no longer active in their labs.

Transfer File(s)

Transfer whole folder structures or just a single file to one or all students or receive file(s) from students to centrally review them or take them offline.

Lab Timer

Set a timer so students know how much time they have to complete their exercises. Students can indicate when they are finished with their exercise and track how long it took them.

Run Command

The fastest way to get something done in the labs. Instructors can run executables, batch files, open applications, URLs and folders on all or selected systems without having to login to each system.


Schedule and Manage

Schedule and manage your classes using intuitive screens and forms.

Role Based Access

Control visibility and accessibility using the five built-in roles.


Built-in reports that training managers want. Reports include instructor utilization, course-related reports and class-related reports.

Image Management

Your image or virtual machine information on a single screen. Add new or update existing images whenever you want.


All important information in one configurable dashboard making sure you stay on top of things.

Billing Entities

Setup your regional training entities or partner organizations and make sure invoices arrive at the right desk.

Create Course Templates

Define course templates for instructor-led and self-paced training. Templates can include course materials or hands-on labs or both.

Surveys, Tasks, Exams and Polls


Make classes more interactive with assessments. Results can be shared with students or kept private for certification purposes.


Ask students to complete surveys that give you insights into their backgrounds and training expectations, what they thought about the class, and assess student satisfaction levels before, during or after class.


Provide task lists to students, then track when each task is completed. Tasks can be accompanied with sounds, images, and videos to keep your instructions engaging and improve task completion rates.


Build interactive quizzes and tests to gauge how well students are doing. For example, a short quiz at the end of a lecture can reinforce the lecture’s concepts and help you identify students that need extra help.


Collect opinions anonymously and have the option to share the results with the class. Polls are a great way to engage students and start discussions about a topic or get aggregated feedback on your training program and improve it as needed.


Create written exams using the most extensive question type library in the industry. Randomize and auto select from question pools to make sure your certification is not getting cheated.

Materials Management

Course Templates

Add course materials to your course templates and set permissions allowing students to view, download or copy the content to their remote lab.

Ad-Hoc Materials Upload

Instructors can easily upload and share files with students. Permissions can be set on the files to protect your intellectual property.

Transfer Files

Transfer local files to the remote lab and then share it with students.

Dropbox Integration

Store your course materials at Dropbox and use the secure integration with ReadyTech to allow for seamless access in our training delivery portals.


Server-based permissions

Control which devices students can map from the server, ensuring device security and controlled access to proprietary training content.

Supports many device types

Users can map different device types including headsets, printers, scanners, portable hard drives, iPods/iPhones, license dongles and video cameras.

Device Mapping

Allow local devices to be mapped and used in the remote lab environment.


  • Allow students to submit their homework to instructors or to themselves, depending on how SubmitWork has been configured.
  • Control which files or folders are included.
  • Run pre- and post-scripts to add powerful functionality.
  • Receive notifications when work has been submitted.
  • Support for e-mail and FTP work submit.

Support Portal

Oversee all of your active classes in a single view and have full control to assess and assist your instructors.


A manager, curriculum developer, SME or lead instructor can oversee all active classes.

Block Access

Prevent students from accessing the lab between class hours.

Remote Desktop Control

Take control of any remote desktop to help a new instructor with an issue without needing to login to the actual class environment.

Lab Control

Reboot and reset labs.

Transfer Files

Transfer files to and from the remote labs.