llawrence@readytech.com, Author at Online Training Software | Virtual Classrooms | ReadyTech

Virtual Training Labs: Gaining Buy-In from Leadership

Winning new business and keeping customers happy tend to be the focus of most senior leadership. While these definitely have an immediate impact on the bottom line, you can’t forget about training. In fact, seven in 10 employees say that job-related training and...

The DIADD Framework on How to Revamp Your VILT Content

When was the last time you took the time to conduct an inventory of your organization’s technical learning curriculum? How much of your learning and development content was developed years ago? Is it time to update your technical learning curriculum? If the answer is...

Hands On Training: An Effective Way to Learn

Hands on training—also referred to as experiential learning—is learning by doing. This type of training is effective for teaching software applications, procedures and equipment, and also helps instructors immediately determine whether a student has adequately learned...

Sage Advice for Delivering Strong and Reliable Tech Support

ReadyTech recently received a letter from a customer, thanking us for our great tech support. The letter complimented our support team’s “responsive, professional and courteous” assistance. A short excerpt from the letter read: Whether it is a request dealing with...